Sales team were great only problem was when you phone up you go thru all the numbers to get to them then wait a while then it just says nobody available and hangs up on you not impressed

Only a small service but completed without issue, and the car was cleaned beautifully .

perhaps an internal clean if the car would have been good. car cleaned externally very well.

Completely professional attention by all staff.Polite and courteous and helpful with replacement car

This service was to enable me to hand back my previous vehicle to Mini Finance with a full service history.

Always helpful

Courteous and polite throught my transaction.

All the team at mini westerley were friendly and patient with me whilst I decided on the details of my MINI! They kept me informed and also the aftercare has been excellent.

My car came into westerly for its first service. No car wash or quick hoover, I asked for a small job to be looked at This was not done. The paper work that I was given on completion stated that the next service was due in 2018 .

As always, everything is done on time and the customer service is great.

Even on the last appointment we arranged to get the car cleaned been told to pop in any time, had to wait at least an hour even though we have been told do drop the car off at any time. Would be less time wasting if we have been given an exact time

The vehicle was exactly how we chose and ahead of schedule

Helpful staff, no last minute glitches or problems

All service explained before work undertaken

Friendly approachable and professional staff

Everything good and the best clean ever.

I was greeted in a friendly and polite manner. My old Mini was treated to a clean and check up with his MOT.

They took good care of us when two tyres blew on our car. Thanks to Barnstaple.

I found that the service didn't complete all the checks such as windscreen wash that was stated on the original invoice.

Things went smoothly. One minor thing. I was asked whether I wanted the aircon system cleaned. I was not told whether this was covered by TLC or an extra cost - I had to ask. This seemed like a sales tactic which put me off a bit.

Mark, Ben, Jenny, Oliver were very welcoming and took me through all the steps. Ben & Mark did the hand over brilliantly

Always felt welcome and staff very friendly

Polite staff; very friendly. Kept well informed of work schedule and completion.