service
Polite, on time. No problems
Polite, on time. No problems
Chris, the salesman, was very knowledgeable and made it easy for us to get the exact Mini we wanted.
very professional and engaging staff to ensure the procedure went smoothly. All members of staff in all areas are very well informed and I trust their advice implicitly.
Every thin ran smoothly from start to finish
Very satisfied
Very polite and helpful staff
See answer to Q1 above.
Very helpful very clear and concise listened to what you wanted.
Simple anniversary check to include new wiper blades for £14.95. No blades fitted, no charge made, no staff on mini desk for collection after service, referred to BMW desk. Still waiting (after 2 weeks) for wheel refurbishment quote.
It was very simple to book the car in
The car was running well after the service and repair work.
Car was supposed to be washed , it wasnt . I lost my sunglasses I called to ask if Id left them in the loan car. I was promised a phone call after checking . This didnt happen
Service was undertaken in the timeframe. I was kept informed of progress. Advisories were given for work to be completed.
Great service, friendly and helpful staff
We werent expecting the car to be cleaned but was there any need for the member of staff to say we would have cleaned your car but there wasnt anybody here to do it.
Recall actioned
Helpful and efficient
Kept me very well informed throughout, were always polite and helpful.
Westerly are a great dealership. We have bought 11 Minis from them and 2 BMWs.
Always willing to help and go out of there way to get things dine
fast prompt service. friendly staff
Took us into town and collected us when service finished.
Nothing was too much bother any questions or querys we're answered all ways a warm welcome and a nice cuppa !
No problems experienced so far.
Nothing seems too much trouble, they go out of their way to be pleasant and helpful.
Because I was!
Really pleased with the collection and delivery service
This is by far the best garage around. Will have no hesitation to buy our next mini from them.
All aspects of Westerly experience was faultless.
everyone in the salesroom bent over back wards to complete the purchase painlessly and swiftly and before I knew it I was the proud, content and very happy owner of a mini countryman and wish I had headed for the MINI centre sooner