Even on the last appointment we arranged to get the car cleaned been told to pop in any time, had to wait at least an hour even though we have been told do drop the car off at any time. Would be less time wasting if we have been given an exact time

Helpful staff, no last minute glitches or problems

Friendly approachable and professional staff

All service explained before work undertaken

Everything good and the best clean ever.

I was greeted in a friendly and polite manner. My old Mini was treated to a clean and check up with his MOT.

They took good care of us when two tyres blew on our car. Thanks to Barnstaple.

Things went smoothly. One minor thing. I was asked whether I wanted the aircon system cleaned. I was not told whether this was covered by TLC or an extra cost - I had to ask. This seemed like a sales tactic which put me off a bit.

I found that the service didn't complete all the checks such as windscreen wash that was stated on the original invoice.

Mark, Ben, Jenny, Oliver were very welcoming and took me through all the steps. Ben & Mark did the hand over brilliantly

Always felt welcome and staff very friendly

Polite staff; very friendly. Kept well informed of work schedule and completion.

Sales staff were excellent, very efficient, very helpful, couldn't do enough for me. Very informative about product and not too pushy so felt you had time to make your decision. Special mention to Chris Hazelden at Barnstaple for his 5 star service

It was so easy, such knowledgeable staff, friendly and helpful

Everyone helpful

The vehicle issue was dealt with in a quick & timely manner

Car washed and hovered

Car booked in for all brake pads and disks to be replaced. Service told me back brakes might not need replacing. Left car and went into town. Returned with front brake work completed but rear not even though they required replacing. Had to come back

For reasons given above. Mini service was more expensive than for the same on a BMW.

All done professionally.

See reasons above !!! The pricing issues staff seamed rushed and not that attentive (due to being rushed i expect) just a big come down from last time.

Jenny went out of her way to help solve my problems.

Staff very helpful and pleasant.

No complaints

Always had a very good services lovely people great

Everything was as I would expect