no hitches or glitches

Ben Smith at Mini Westerley Barnstaple was incredibly helpful, especially during a period where the showroom was closed, where he went above and beyond in sending me videos and prompt information to help me part exchange my car, for a new Mini.

Easy transaction. Ben was proactive and sought the exact car I was looking for. Paperwork and collection were all very easy.

Always treated very well as a customer

I am well known by the garage and the staff, they know my needs. I cannot praise the staff highly enough.

We have always dealt with Ben Smith on our previous purchases and once again on the purchase of our new Mini and on all occasions he has been extremely knowledgeable and helpful. This made our purchase trouble free.

Ben was really helpful but due to Covid could not do much, luckily i have had 3 minis before so knew how everything worked!

Given the circumstances (Pandemic), the sales team did everything possible to make the sales run smoothly, which it did.

Once again it was the helpfulness in helping to answer all my questions and concerns plus sharing of emails and calls. Excellent customer service!

Servicing on the vehicle is always excellent

Good friendly service but communication by phone if something else is needed on the car before the work is carried out would be good

It was so easy to purchase.

One comes away completely satisfied and happy and it is sort of sad the mini runs so well, not giving one a reason to go back to the mini family.

Positive experience

No complaints

The service was door to door and prompt.

Friendly competent staff

Same reply applies as given in previous question.

l cannot fault the experienc.

Lead times are short, the work is always done on time and to my complete satisfaction.

Prompt and friendly service from Westerly

Good service. Car ready when promised

Friendly efficient service

Great communication. Go the extra mile.

First-class, professional service.

Everything was done as expected.

Everything fine

Polite service. Issues discussed fully. Price acceptable.