in garage over two weeks said couldn't get part when its a known fault with minis

Extremely helpful, friendly and professional

They also noticed air intake pipe rattle as the vehicle is still under warranty why did they not fix it the vehicle had done 20,000 miles

The staff at barnstaple and exeter have always made me feel like a valued customer

Every question we asked was clearly answered. A test drive was organised with little notice given by me. The staff were always prepared to give us the time we needed and the we never felt we were being rushed into a decision.

Staff were friendly knowledgeable and so helpful

Something did not reset properly after the service which I thought would have been checked before collection. This resulted in having to take the mini back to the garage at a later date for the problem to be corrected. Nothing major just inconvenient

Becks was excellent

no complaints

Having looked at the on board computer, it tells me that I need another service in 3000 miles. Maybe service team could advise me of this at the time and what was required. If oil and filter then could have been done early. Save me the hour trip.

The check was done at a time suited to me.

My car was in for a recallLetter from BMW said would that 1 hr.Letter from westerleigh said would be done “while you wait”Booked in for 9.30 to pick up car at 10.30ish, was told not possible as hadn’t been booked as a priority,ready was at 11.50

As above, Great service, nice to get a wash and vacuum too, wasn’t expecting that! Easy process...

I have found that this dealership have been totally negative when trying to sort any issues that have occurred. Also the car had to be taken back many times before it was finally fixed, sometimes due to faults created whist at their workshop.

excellent service, friendly and efficient

no problems

quick, informative, helpful staff

The fix was fine its a simple task really old part out new part in

always dealt with you, been satisfied every time. Like to give credit where credit is due

No big problems

They solved the problem other garages could not

Received good warm level of service. The car has a minor scratch on an internal dash panel. But that’s a manufacturing issue which the Mini Centre is sorting and beyond their control.

Lee the manager agreed to let me have the carserviced in Barnstaple as opposed to going to the really poor quality Exeter Mini Centre

Car ready when advised